332 South Michigan Avenue, Chicago, Illinois 60604, United States
RESCUE Roadside™
ROADSIDE ASSISTANCE FOR EV DRIVERS
The only EV roadside assistance available in all 50 U.S. States.
Remove the anxiety of EV ownership by eliminating all range anxiety!
3 SUBSCRIPTIONS AVAILABLE
3 LEVELS OF COVERAGE AVAILABLE TO EV DRIVERS EXCLUSIVELY
Program Benefits
- 24/7 EV Roadside Assistance in all 50 U.S. States.
- 24/7 Roadside EV Charging
- Towing for EV Charging: to nearest public-use charging stations
- On-site tire replacement
- Vehicle Rental Reimbursement
- Roadside EV Charging
EV Roadside Assistance
Available in all 50 U.S. States & Select regions of Canada
ADDITIONAL PROGRAM DETAILS
Towing
Roadside EV Battery Boost
Flat Tire Change
Mechanical breakdown - up to 100 miles back to the selling auto dealer or nearest repair facility.
Flat Tire Change
Roadside EV Battery Boost
Flat Tire Change
ISP changes Your tire with their working spare
Roadside EV Battery Boost
Roadside EV Battery Boost
Roadside EV Battery Boost
If Your vehicle has experienced a mechanical breakdown or vehicle disablement due to an undercharged/exhausted battery, we will dispatch an ISP to their Location.
Lockout Service
Rideshare assistance
Roadside EV Battery Boost
If you lock your key in the vehicle, we will arrange for a service to unlock it. Key replacement is not included
Vehicle Extraction
Rideshare assistance
Rideshare assistance
If the Your vehicle is stuck within 50 feet of a paved road, an ISP will winch it back to the street
Rideshare assistance
Rideshare assistance
Rideshare assistance
In the event of a mechanical breakdown event where a tow is required, we can arrange for a ride up to $50.00 where available.
Contract & Exclusions
Contract Terms
During the term of the Your roadside assistance services contract, emergency roadside assistance is available twenty-four (24) hours a day, every day of the year. Subject to the terms of this section, WE will reimburse up to one hundred dollars ($100) for each use of roadside assistance services should a Customer secure service on their own. You are responsible for any costs exceeding listed benefits per occurrence. You will only be reimbursed if use of roadside assistance services is related to a MECHANICAL BREAKDOWN covered under the contract and is available only for the vehicle registered with Roadside Protect. All of the services provided are described herein and are applicable throughout the United States.
All benefits are subject to the limitations contained in the motor club form exclusions.
Exclusions
Only EV vehicles are covered under this program. Accidents, theft, acts of god, and transporting of a vehicle for non-emergency breakdowns are not
covered.
To request assistance, call TOLL-FREE 1- 800-713-3970 and a service vehicle will be dispatched
Important: Please be with Your Vehicle when the service provider arrives, as they cannot service an unattended vehicle unless it is unsafe to remain with the vehicle.
This is not a Towing Reimbursement Service.
To arrange assistance under this Membership, You must first call TOLL FREE 1- 800-713-3970 to obtain prior authorization from Roadside
FILE A CLAIM online
24/7 CUSTOMER CLAIMS & Roadside assistance
Need More help?
ROADSIDE SERVICE REQUEST
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